Responsible Gaming at 89b
Gaming should be fun, not stressful. 89b provides the tools, guidance, and support you need to stay in control and play safely.
Our Commitment to You
At 89b, we believe that online gaming in Bangladesh should be a source of entertainment and excitement — not a source of financial stress, anxiety, or harm. We are fully committed to providing a safe, fair, and responsible gaming environment for every player on our platform. Responsible gaming is not a legal checkbox for us; it is a core part of how we operate.
The vast majority of 89b players enjoy cricket betting, slots, live casino, and crash games as a form of leisure, and most play within their means without any difficulty. However, for a small number of people, gambling can develop into a problem. This page explains the practical tools 89b makes available to every registered player, the warning signs of problem gambling to be aware of, and how to seek support if you or someone you know needs help.
Six Pillars of Responsible Gaming
21+ Only
Strict age verification at registration. No exceptions for players under 21.
Player Protection
SSL security, KYC verification, and fraud detection protect your account at all times.
Time Controls
Set session time reminders or take a time-out from gaming for days, weeks, or longer.
24/7 Support
Our support team is available around the clock on Bangladesh Standard Time to assist with any concern.
Deposit Limits
Set daily, weekly, or monthly deposit caps to keep your spending within a budget you are comfortable with.
Self-Exclusion
Permanently or temporarily exclude yourself from the 89b platform if you feel you need a complete break.
Responsible Gaming Tools Available on 89b
Every registered 89b player has access to a set of practical responsible gaming tools. These tools are designed to help you keep your gaming activity within safe, comfortable limits. To activate or adjust any of these tools, simply contact the 89b support team — they are available at all times.
Deposit Limits
You can request a daily, weekly, or monthly deposit limit on your 89b account. Once a limit is set, it cannot be increased immediately — a cooling-off period applies before any upward revision takes effect. Lowering your limit takes effect immediately. This tool is one of the most effective ways to stay within your personal budget and avoid overspending.
Time-Out
A time-out allows you to take a short break from gaming — typically 24 hours, 48 hours, 7 days, or 30 days — without fully closing your account. During a time-out period, you will not be able to log in or place any bets. This is ideal if you feel you need a brief pause to reassess your gaming habits.
Cooling-Off Period
A cooling-off period pauses your ability to increase deposit limits, claim bonuses, or access certain promotions for a set duration. This tool helps break impulsive decision-making cycles and gives you time to reflect. Contact the 89b support team to activate a cooling-off period on your account.
Self-Exclusion
Self-exclusion is a serious commitment. When you request self-exclusion, your 89b account is suspended and you will be prevented from registering a new account for the duration of the exclusion. Self-exclusion periods are available from 6 months up to permanent exclusion. During this period, 89b will not send you any promotional communications. Self-exclusion cannot be reversed before the agreed period has ended.
Account Closure
If you wish to close your 89b account entirely, contact our support team and we will process your request. Any pending balance will be returned to your verified payment method (bKash, Nagad, or Rocket). Account closure is permanent and all data will be handled in accordance with our Privacy Policy.
Warning Signs of Problem Gambling
- Spending more money on gambling than you originally intended or can comfortably afford.
- Borrowing money or selling personal items to fund gambling activity.
- Chasing losses — continuing to gamble to try to win back money that has already been lost.
- Lying to family members or friends about the extent of your gambling or the amount of money involved.
- Gambling interfering with work, study, family responsibilities, or personal relationships.
- Feeling anxious, irritable, or restless when not gambling, or when attempting to reduce gambling.
- Using gambling as an escape from personal problems, stress, or negative emotions.
Tips for Playing Safely on 89b
For the great majority of players, these straightforward guidelines will help keep gaming an enjoyable and controlled activity. We recommend every 89b player to read and apply them.
Set a Budget Before You Play
Decide in advance how much money you are comfortable spending on a given day or week. Treat that amount as an entertainment expense — not as an investment with an expected return. Never gamble with money earmarked for rent, food, bills, or family needs.
Take Regular Breaks
Set a session time limit before logging in. Step away from the platform regularly — even a short break helps reset your perspective. Continuous sessions without breaks tend to lead to impulsive decisions. Use the time-out tool if you find it difficult to stop on your own.
Never Chase Losses
If you have reached your budget limit for the day and are at a loss, stop playing. Chasing losses is one of the most common and damaging patterns in problem gambling. Tomorrow is another day. Accept that gambling outcomes are determined by RNG and cannot be predicted or controlled.
Keep Gaming Away From Children
Never allow anyone under the age of 21 to access the 89b platform on your device. Log out fully after each session if your device is shared. Protect your login credentials and do not share your account with any other person.
Age Verification and 21+ Policy
89b operates a strict 21+ age policy across all areas of the platform, including cricket betting, live casino, slots, crash games, and fish shooting. This policy is non-negotiable. At the point of registration, every new player is required to confirm that they are 21 years of age or older. Where 89b has reason to believe that a player may be under 21, the account will be suspended pending formal age verification documents. Accounts found to belong to underage players are permanently closed and any funds held are handled in accordance with applicable policy.
Parents and guardians in Bangladesh are reminded to keep their login credentials private and to ensure that devices used to access 89b are not accessible to minors in the household. If you suspect that a minor has accessed or registered on the 89b platform, please notify the support team immediately. We take underage access reports very seriously and will act on them without delay.
Need Help? Contact 89b Support
If you believe that gambling is becoming a problem for you or someone close to you, do not wait. Reach out to the 89b support team immediately. Our team is trained to handle responsible gaming concerns with full confidentiality and without judgment. We can guide you through the self-exclusion process, apply a deposit limit or time-out on your behalf, or simply listen and point you toward the right next steps. You do not need to be in crisis to contact us — if something feels wrong about your gaming habits, that is reason enough to reach out.
89b Responsible Gaming Support
Available 24/7 on Bangladesh Standard Time (BST, UTC+6). All enquiries handled in strict confidence.
[email protected]